Privacy policy

Your child's information

We hold your child's name, their age range, and the contact details you give us for yourself. We use them to run classes, to tell you when a class is on, and to keep a record of attendance.

If you are 18 or over and enrol yourself, the same applies to your own name, age range and contact details.

Before the first class we ask for a phone number for the account, so we can help if someone has trouble getting into a live class.

We do not sell this information and we do not use it for advertising. Every page of this website counts visits with Umami, an analytics service that sets no cookies. It sees which page was opened, the kind of browser and device, and the site that sent you, and, like any website, it receives your internet address, which gives it a rough location. We never send it your child's name, your contact details, or the address of an order.

Course pages can show a short class demo video from YouTube or Vimeo. Nothing from those sites loads until you press play. Once you do, that site can see your visit and store data in your browser, and YouTube may show an ad. The player only appears when you are not logged in, so it never plays inside your child's account.

You can ask us what we hold about your child, ask us to correct it, or ask us to delete it, by writing to your class coordinator.

Class recordings

Every class is recorded unless your teacher stops the recording, and the recording starts when your teacher starts the class. Zoom makes the recording on the Zoom account we run classes from, and it stays on that account. You cannot watch it inside Livtaar yet.

A recording can be opened by the people who can sign in to that Zoom account, and that is Livtaar. Our rule is that access is given only to the staff who need it. We do not publish recordings anywhere, and we do not use them for advertising. If you ask for your child's class, we can send you a link to that one recording. We send it to you and to nobody else, and it cannot be downloaded. We do not share recordings with anyone else.

We delete a recording 30 days after the class. Nothing deletes it automatically, so this is a person doing it, and you can ask us to confirm that it is done.

You can ask us whether a class was recorded, and you can ask us to delete a recording, by writing to your class coordinator. We do that by hand, because the recording sits on that Zoom account and not in this app, so a person has to go and delete it.

If we start keeping recordings so that families can watch classes back, we will tell you before it starts and ask you to agree to it again.

If you are 18 or over and enrol yourself, this is about your own classes.

How long we keep it

We keep what you give us, including when you start signing up and do not finish. We do not delete it on a timer, because a family who could not join this term often joins a later one, and we would rather still know you than ask you for everything again.

If you started signing up and did not finish, we may write to you once the class runs again. Tell your class coordinator to stop and we will stop. Asking us to delete what we hold still works, and still means what it says.